You're running a business, not a social media team. Reply Wing's AI drafts professional responses to every review across Yelp, Google, Facebook, and TripAdvisor — you approve, we post.
You're working 70-hour weeks. Crafting thoughtful review responses falls to the bottom of the list — every single time.
Negative reviews especially. The wrong tone turns a complaint into a screenshot — and the pressure to get every reply right is real.
53% of customers expect a response within a week. Every silent review tells future customers you don't care.
Each platform — Yelp, Google, Facebook, and TripAdvisor — lets you invite Reply Wing as an authorized manager. We walk you through it on your free setup call. One-time setup, works forever.
One-time setup per platformThe moment a new review is posted, the platform notifies us directly. No delays, no polling — we catch it in real time, day or night, across all four platforms.
New reviews detected instantlyIt doesn't just read the review — it analyzes who left it. Elite reviewers, loyal regulars, and first-timers each get a reply tuned to them.
Reviewer intelligence built inReview the draft in your Google Sheet. Approve it, edit it, or skip it. Once approved, Reply Wing posts the response directly to the platform on your behalf. No copy-pasting, no manual steps.
Your approval, our handsEvery response is drafted in your business's tone and approved by you before it goes live. No surprises.
Stop letting reviews sit unanswered for days. Our AI responds within hours — your profiles stay active across every platform.
No dashboard to learn. Everything lives in a Google Sheet you already know how to use.
A social media manager costs $2,000+/month. Reply Wing handles your reviews across all platforms for a fraction of that.
We identify platform power users (like Yelp Elite and Google Local Guides), loyal returning customers, and high-risk profiles — so every reply fits exactly who left it.
Every AI response is checked by our team before it ever reaches you. Two layers of review, every time.
A 5★ from a platform power user with 800 reviews carries more weight than one from a brand-new account. Reply Wing knows the difference.
We analyze every reviewer before drafting a response — identifying influence, history, and their relationship with your business. The result: replies that are always perfectly calibrated to the person who left them.
"Waited 45 minutes for a table on a Friday."
"Best carbonara in Orange County."
"Terrible experience."
A sheet you already know how to use — doing the heavy lifting.
| Date | Reviewer | Stars | Review | Response | Status |
|---|---|---|---|---|---|
| May 23 | Sarah R. · Elite | ★★★★★ | "The carbonara was incredible…" | "Thank you so much, Sarah! Chef Marco…" | Approved |
| May 22 | Daniel P. · Returning | ★★★★★ | "Great wine list, slow service…" | "We're so glad you enjoyed the…" | Approved |
| May 22 | Maya T. · New | ★★★★★ | "Service was a bit off tonight." | "Thanks for the honest note, Maya…" | Pending |
| May 21 | Tom B. · Elite | ★★★★★ | "Best Italian in OC, period." | "Tom — thank you. See you next…" | Posted |
14-day free trial. No credit card required. Cancel anytime.
For single-location businesses on any platform.
We get you live in a 30-minute call.
Stop hand-writing replies. Reply Wing drafts every response for you to approve — reclaiming hours back into actually running your business.
Google's algorithm weighs the recency and consistency of review responses as a top local ranking signal. Reply consistently, climb the map pack.
Businesses that actively respond to reviews report up to 45% more customer inquiries than those that leave their reviews unanswered.
At TBD/month, Reply Wing pays for itself the moment it wins back a single customer. One recovered customer, one person who chose you because you answered — and the month is already covered.
The compounding is where it gets serious. Time saved every week and SEO momentum stack month over month: more visibility brings more reviews, more responses lift you higher, and the gap between you and the competition keeps widening.
Most businesses leave their reviews completely unmanaged — which actively hurts their local search ranking. Showing up, on time, in your voice, isn't a nice-to-have. It's the cheapest growth lever you have.
Join the Orange County business owners who reply to every review — across every platform — with intelligence, speed, and a personal touch.